Contact

How to reach this service

Phone: (805) 398-6723 — the fastest route. Two minutes on the phone sorts out more than a form.

Email: info@santabarbaramoldremovalco.com

Area covered: Santa Barbara County and the neighbouring Ventura County coast.

There is no office to visit

This is a referral service, not a contracting company, so there is no yard, no shop and no address to drop in on. Everything happens by phone. The licensed contractor you get matched with will handle the site visit at your property.

What to have ready when you call

• Where it is. Which room, and which wall — interior or exterior.
• What you can see. Discolouration, bubbling paint, a stain ring, warped baseboard, or nothing visible at all.
• What you can smell. Musty, earthy, sour. Whether it is constant or comes and goes with the weather.
• Any known water event. Roof leak, burst line, appliance overflow, slab leak, or storm intrusion — and roughly when.
• How the house is built. Slab or raised foundation. Stucco or siding. Tile or composition roof. Rough age is fine.
• Anyone with a breathing condition. Asthma, COPD, immune suppression, or an infant in the house. That changes the urgency and how containment gets handled.

If there is water in the house right now

Say that first. Active water is a drying emergency, and drying has to start before mold remediation is even worth scoping. Shut the water off at the main if it is a supply line, photograph everything for the insurer before moving anything, and get the call in.

For landlords and tenants

Both call this number, and the situations are different. If you are a tenant, know that visible mold growth is listed as a substandard building condition under California Health and Safety Code section 17920.3, and that Santa Barbara County and Santa Barbara both have code enforcement that handles habitability complaints. If you are a landlord, know that the same section is what an inspector will cite, and that fixing it promptly is considerably cheaper than the alternative.

Best times to call

Business hours on weekdays get you the fastest match, because that is when contractors are answering their phones. Evening and weekend messages get picked up, but the callback lands the next working day.

Water actively coming into the house is the exception. Call regardless of the hour and say that first — an active leak is a drying problem before it is a mold problem, and hours matter.

What this service will not do

• Quote you a price. Only the contractor who sees the property can do that, and they will put it in writing.
• Diagnose your house over the phone. The conversation narrows down which trade you need, which is a different and more honest thing.
• Sell your details to six companies at once. If your phone rings all week after a mold enquiry, you called a lead broker, not this.
• Perform, supervise or guarantee any remediation work.